After logging in via the LMS, students are shown:
- A list of all enrolled courses
- An item card for each course material adoption
Each item card includes:
- Course material details
- The deadline to opt out
- Action buttons for opting out or accessing materials
Students have control over their participation:
- Click "Want to Opt Out" to decline materials
- Follow on-screen prompts to confirm
- Opt back in at any time before the deadline
- Access to materials remains available until the opt-out deadline, even if opted out
Contact Information
Technical Support
support@vitalsource.com
Disability Support Services
www.csmd.edu/disabilityservices
General Student Inquiries
textbooks@csmd.edu
Direct Digital Access Frequently Asked Questions
What is Direct Digital Access?
The Direct Digital Access program is a new textbook model in collaboration with top publishers that seeks to provide timely course materials to students at the lowest possible price. All students in a class buy into the content, lowering the cost for everyone. All students in that class also get access to the content one week prior to the start of their course.
How much does Direct Digital Access cost?
The price varies depending upon the course materials chosen by the instructor, but most are priced at an average of 30% - 60% off the cost of a printed text.
How do I get my textbook or access code?
Once myLearning is open for the semester, you will have access to your course materials automatically. In your course in myLearning, go to the content area and click on the Ebook module. Click that link to go to the page for your course materials, and follow the instructions on that page. You do not need to purchase anything in the CSM College Store or online; your course materials will automatically be available to you in myLearning.
What does it mean to opt-out?
The Direct Digital Access program at CSM automatically provides you with your books or course materials through a link in myLearning, but it is optional to participate. If you do not want to keep the course materials provided through Direct Digital Access, you may choose to decline this service (opt out) and purchase your materials in another way. You must opt out by the opt-out deadline listed in our communications with you. If you opt out by the deadline, access to the online content will be turned off and a refund will be issued to your student account. Keep in mind that it is rarely possible to find the same materials at a lower price.
How do I opt out?
Access your dashboard via the LMS. Select your item card and follow the prompts
I opted out by mistake. Can I opt back in?
Yes! If it’s before the deadline date we’ve communicated, you can opt back in by going to the LMS dashboard. If it’s after the deadline, just email us at textbooks@csmd.edu to request that your access be reinstated. Include your student id number, Course (e.g. ‘ENG 1010), and section number.
I dropped the course. Can I get a refund for the course materials provided through Direct Digital Access?
If you drop the course before the opt-out deadline, you will automatically be opted out, and we will credit your student account.
I forgot to opt out and missed the deadline. Can I get a refund now?
Refunds will not be issued after the opt-out deadline.
How do I get help if I’m having trouble with access to a publisher learning platform (publisher websites outside of VitalSource myLearning)?
Publisher contact information can be found on our technical support page.
