Return Policy
TEXTBOOKS
- A full refund will be given in your original form of payment if textbooks are returned within 10 business days with original receipt.
- Textbooks must be in original new condition. Textbooks must be in original packaging. If product packaging includes shrink-wrap, the shrink-wrap must be intact.
- No refunds on activated E-Textbooks
- No refunds on opened software, CDs, or access codes
- Textbooks must be in original new condition
- No refunds or exchanges without original receipt
SOFTWARE, AUDIO, VIDEO & SMALL ELECTRONICS (including calculators)
- A full refund will be given in your original form of payment if merchandise is returned within 10 business days with original receipt.
- Opened software, audio books, DVDs, CDs, music, and small electronics may not be returned. They can be exchanged for the same item if defective.
- Merchandise must be in original condition
- No refunds or exchanges without original receipt
COMPUTER HARDWARE, PARTS, PERIPHERALS, AND COMPUTER SYSTEMS
- A full refund will be given in your original form of payment if merchandise is returned within 10 business days with original receipt.
- Merchandise is returned in the unopened, original packaging. If product packaging includes shrink-wrap, the shrink-wrap must be intact. They can be exchanged for the same item if defective.
- Merchandise must be in original new condition unopened and with original tag
- Computer systems are subject to the return policies of the individual vendors.
ALL OTHER MERCHANDISE
- A full refund will be given in your original form of payment if merchandise is returned within 10 business days with original receipt.
- Cash back on gift certificates will not exceed $5
- No refunds on gift certificates
- Merchandise must be in original new condition unopened and with original tags