About Us

The CSM College Store serves as the official bookstore for the College of Southern Maryland, supplying educational tools, such as books and supplies, as well as, a variety of other merchandise and services. In addition to providing textbooks and course materials that support the college's educational programs, we carry general interest books such as reference materials, study aids, and current fiction and nonfiction. We also offer a wide range of general merchandise including clothing, computer software, basic school/art/photography supplies, and novelties.

The College Store collaborates with academic departments through the effective use of current technology to ensure accurate and timely availability of textbooks and course materials. Our products and services are tailored to meet the needs and interests of the college community.

We believe students are our principal customers and the primary reason for our operation and faculty/staff are our clients who depend upon our services. As a self-supporting operation of the college, we employ professional and ethical business practices to achieve high-quality customer service.

Contact Us

Meet The Staff

La Plata Campus Staff:

Marcy Gannon, Auxiliary Services Executive Director, mdgannon@csmd.edu

The office of Auxiliary Services (AUX) provides essential goods and services to the students and college community through innovative and creative programs.  This area administers the College Store and Children's Learning Center operations, as well as contract oversight for dining and vending services.  The auxiliary units receive no state appropriations and are revenue generating operations.  While striving to enhance the quality of campus life, auxiliary services is committed to high standards of ethical and professional conduct, continuous process improvement and to providing a positive customer experience.

Brian Volack, Textbook Manager, bdvolack@csmd.edu

The Text & Tradebook Manager is responsible for the overall textbook management of the college stores, including coordinating the textbook adoption and re-adoption process, ordering of all course materials, maintaining effective and efficient working relationships with faculty, department chairs, publishers, and wholesalers, coordinating semester buybacks as part of the ordering program for textbooks, managing returns to publishers, and performing physical inventory.  Oversees shipping and receiving functions.

Lucia Charpentier, General Operations Manager, lacharpentier@csmd.edu

Under general supervision, the General Operations Manager plans, organizes, and directs a multi-campus college store operation including sales, customer relations, computer information systems, inventory management, and accounting functions; coordinates and directs personnel, communications, and resources to ensure smooth and efficient activities.

Cindy Ellis, General Merchandise Buyer/Webstore Manager, cdellis@csmd.edu

The General Merchandise Buyer/Webstore Manager is responsible for ordering computer hardware/software and general merchandise, training student assistants, coordinating the store front buyback process, creating visual displays,  performing physical inventory, and the general upkeep and maintenance of the College Store website.