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Return Policy


TEXTBOOKS

  • A full refund will be given in your original form of payment if textbooks are returned within 10 business days with original receipt.
  • Textbooks must be in original new condition. Textbooks must be in original packaging. If product packaging includes shrink-wrap, the shrink-wrap must be intact.
  • No refunds on activated E-Textbooks
  • No refunds on opened software, CDs, or access codes
  • Textbooks must be in original new condition
  • No refunds or exchanges without original receipt

SOFTWARE, AUDIO, VIDEO & SMALL ELECTRONICS (including calculators)

  • A full refund will be given in your original form of payment if merchandise is returned within 10 business days with original receipt.
  • Opened software, audio books, DVDs, CDs, music, and small electronics may not be returned. They can be exchanged for the same item if defective.
  • Merchandise must be in original condition
  • No refunds or exchanges without original receipt

COMPUTER HARDWARE, PARTS, PERIPHERALS, AND COMPUTER SYSTEMS

  • A full refund will be given in your original form of payment if merchandise is returned within 10 business days with original receipt.
  • Merchandise is returned in the unopened, original packaging. If product packaging includes shrink-wrap, the shrink-wrap must be intact. They can be exchanged for the same item if defective.
  • Merchandise must be in original new condition unopened and with original tag
  • Computer systems are subject to the return policies of the individual vendors.

ALL OTHER MERCHANDISE

  • A full refund will be given in your original form of payment if merchandise is returned within 10 business days with original receipt.
  • Cash back on gift certificates will not exceed $5
  • No refunds on gift certificates
  • Merchandise must be in original new condition unopened and with original tags